Terms of service
TERMS OF SERVICE
These Terms of Service govern your use of the Atelier Hana website and purchases made from Atelier Hana Inc.
By accessing our website or placing an order, you agree to these Terms, subject to your rights under applicable law.
Products and Product Information
We make reasonable efforts to present our products, descriptions, ingredients, images, pricing, and other information accurately.
Product packaging, appearance, or formulation details may occasionally change.
Please review product packaging and ingredient information before use, particularly if you have known sensitivities or allergies.
Skincare Information
Information provided on this website is for general cosmetic and informational purposes only and is not intended as medical advice or as a substitute for advice from a qualified healthcare professional.
Individual skincare experiences and results may vary.
Pricing and Payment
Prices are displayed in Canadian dollars unless otherwise indicated.
Applicable taxes and shipping charges will be shown at checkout.
We reserve the right to correct pricing or product information errors, subject to applicable consumer protection laws.
Orders
We may decline or cancel an order where reasonably necessary, including in cases involving suspected fraud, payment issues, inventory errors, or obvious pricing errors, subject to applicable law.
If payment has already been collected for an order that we cancel, the applicable amount will be refunded.
Shipping, Returns and Refunds
Shipping, returns, and refunds are governed by our Shipping Policy and Return & Refund Policy.
Intellectual Property
Atelier Hana branding, original text, graphics, photographs, and other original content owned by Atelier Hana may not be reproduced or used without permission except as permitted by law.
Third-party trademarks and brand materials remain the property of their respective owners.
Third-Party Services
Our website may use or link to third-party services. Your use of those services may also be subject to the terms and privacy practices of the relevant third party.
Changes to These Terms
We may update these Terms from time to time. The version posted on our website will apply subject to applicable law.
Contact
Atelier Hana Inc.
Toronto, Ontario, Canada
Email: info@atelierhana.ca
Website: atelierhana.ca